Shipping policy
Domestic Shipping
QCL Store currently ships within the United States.
Shipping rates are calculated at checkout based on the delivery address, package weight, package dimensions, and available shipping services. Available shipping methods and prices may vary by order and destination.
Processing and Delivery
Orders are prepared for shipment as promptly as reasonably possible. Estimated transit times shown at checkout are provided by the applicable shipping service and are estimates only, not guaranteed delivery dates.
QCL Store is not responsible for delays caused by transportation providers, weather disruptions, service interruptions, or other delivery delays outside our reasonable control.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may be required before the order can be shipped again.
Lost, Damaged, or Delivery Issues
If you experience a significant issue with the delivery of your order, please contact us at dionel@qualcollectibles.comwith your order number and relevant details.
Shipping-related concerns are reviewed on a case-by-case basis. Contacting us regarding a delivery issue does not automatically guarantee a refund, replacement, return, or other remedy.
Returns
All purchases remain subject to our Return and Refund Policy, including our policy that all sales are final.
Local Pickup
QCL Store does not currently offer local pickup through the online store.
Contact
Questions regarding shipping may be sent to:
QCL Store
Operated by Quality Collectibles LLC